Contract Manager - Purchased Services

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Location: Burlington, MA
Job ID: 157924-1A
Date Posted: Feb 14, 2020
Category: Consultant

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Job Description

Welcome To

Welcome to Shared Services, our team uses a coordinated approach to delivering administrative and operational services across Lahey. Our Shared Services colleagues leverage resources across the organization to ensure we provide high-quality, high-value care to the communities we proudly serve.  The Shared Services team includes colleagues who focus on business and network development, legal services, facilities and real estate, human resources, information technology, finance, philanthropy and marketing and communications. 

About the Job

This role will ensure BILH negotiates optimal system-wide contracts from both a cost and quality perspective. This role will identify and prioritize the purchased service contracts to be renegotiated at a system level, driving the process and focusing on vendor consolidation, appropriate short-term contracts, and other initiatives that will generate substantial savings for the health system. 


Essential Duties & Responsibilities including but not limited to:

  • Evaluates internal and benchmarking data to identify purchased service contract opportunities
  • Develops and implements BILH contracts to ensure cost effective and quality driven supplies and services
  • Manages vendor relationships, develops contract / relationship performance goals and criteria and serves a subject matter expert resource
  • Works collaboratively with all key stakeholders, including supply chain, clinical departments, and finance on cost savings initiatives specifically relating to contracting operations
  • Leads and/or staffs multi-disciplinary teams to select/standardize contracting choices that maximize supply chain savings while meeting clinical and operational needs. Conducts and/or staffs group meetings to facilitate contract review, trials, and implementation
  • Evaluates success of contract once implemented, reconciles problems between BIHL and vendors, and makes relevant recommendations to best meet the supply chain needs of the system
  • Analyzes data and provide cost savings reports to leadership on a routine basis
  • Shares information and educates managers and physicians throughout the system to advance others' ability to improve supply chain performance
  • Builds, maintains and manages strong partnerships with our strategic vendors


  • Bachelor’s Degree in business administration, finance, supply chain management or a closely related field is preferred; JD degree or other healthcare related field preferred; Master’s Degree preferred

Licensure, Certification & Registration:

  • Certified Materials and Resource Professional (CMRP) certification preferred


  • Seven (7) years purchasing, contracting or materials management experience, preferably in a healthcare setting; Expertise in healthcare physician preference items and knowledge of clinical commodity items used in acute patient areas is preferred. Experience in healthcare value analysis is preferred. Incumbent should have progressive management and leadership experiences

Skills, Knowledge & Abilities:

  • Advanced proficiency in Microsoft Office applications; PeopleSoft experience preferred; strong analytical and problem solving skills; strong project management skills including the ability to plan, organize, and complete work projects in a cross-functional team setting; results and deadline-oriented with the ability to manage competing priorities under pressure; strong relationship management skills with the ability to gain buy-in from employees not directly under his/her span of control; ability to communicate effectively both verbally and in writing


  • Boston, MA

About Us

Beth Israel Lahey Health is comprised of world-class academic medical centers and teaching hospitals, leading community hospitals, a renowned orthopedics hospital, and comprehensive ambulatory centers. Through our focus on population health, our clinically integrated network of affiliated providers, as well as vital services such as behavioral health and home care services, we are able to provide a new model of care that improves the health of all those we serve. With more than 9,000 nurses, 4,300 physicians and more than 35,000 employees, our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.


Beth Israel Lahey Health is committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve.