Clinical & Admin Associate

Location: Winchester, MA
Job ID: 157802-1A
Date Posted: Dec 3, 2019
Category: Clinical Support

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Job Description

Welcome To

Welcome to Winchester Hospital, part of Beth Israel Lahey Health. Winchester Hospital was the first hospital in Massachusetts to earn Magnet recognition, the American Nurses Association’s highest honor for nursing excellence, three times. It has since received the recognition a fourth time. As the northwest suburban Boston area’s leading provider of comprehensive health care services, the 229-bed facility provides care in general, bariatric and vascular surgery, orthopedics, pediatrics, cardiology, pulmonary medicine, oncology, gastroenterology, rehabilitation, radiation oncology, pain management, obstetrics/gynecology and a Level IIB Special Care Nursery.

 

About the Job

Clinical Associate

  • Provides quality and safe patient care under the direction of a nurse, utilizing compassion, empathy, and respect to collaborate with a multi-disciplinary team to achieve expected outcomes.
  • Welcomes and orients patients, family members and significant others to the environment.
  • Contributes to meeting the patient’s physical, emotional, cultural, and spiritual needs.
  • Observes patients and reports findings and/or concerns to nurse in a timely manner.

Administrative Associate

  • Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care.
  • Answers the phone for the unit, answering questions, directing calls to other team members and/or taking messages and expediently passing on information.
  • Greets patients, visitors, volunteers, clergy and interdisciplinary staff members.  Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction.

 

Education/Experience:

Required:

High School Diploma or G.E.D

 

 

Must have/be one of the following:

  • Certified Nursing Assistant
  • Nursing student with completion of one medical-surgical clinical rotation
  • Three months clinical care experience   

     

    Preferred:  At least one year of previous work experience in an administrative support role.

     

    Other Skills/Knowledge:

    Required:

  • For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team
  • Basic computer knowledge.
  • Excellent communication and customer service skills.

                     
     LICENSES, REGISTRATIONS, CERTIFICATIONS: 

  • Preferred: Certified Nursing Assistant

                                       

    LIFE SUPPORT CERTIFICATION REQUIRED:  Basic Life Support

Shift

Part Time - 12 hours.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.