Location: Winchester, MA
Job ID: 157301-1A
Date Posted: Oct 2, 2019
Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery. Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status - the industry’s gold standard for nursing excellence. We were re-accredited for the 4th time in 2018. Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.
About the Job
Contributes to the Hospital’s mission by assisting in the delivery of quality, safe pre admission testing for our patients. This clinical staff position will have an impact on the patient’s experience by helping to prepare patients for their upcoming procedure, giving them a positive impression of the hospital’s services and clinical care and facilitating excellent outcomes utilizing a collaborative team approach to patient care.
Required: High school diploma or equivalent required
· Graduate of an accredited Medical Assistant program
· Two (2) clinical rotations as part of an RN degree program
Preferred: Experience working in a healthcare setting
Required: Basic computer skills and good typing skills with accuracy and attention to detail
Preferred: Medical Assistant Certification
LIFE SUPPORT CERTIFICATION REQUIRED: Basic Life Support
POPULATION SPECIFIC REQUIREMENTS: Infant, Children, Adolescent, Adult and Geriatric
OTHER JOB REQUIREMENTS:
Schedule requirements: Based on department needs
Travel requirements: N/A
· Reports to the Nurse Manager
· Works under the direction of a nurse or physician
· Not responsible for supervising the work of others
As part of the PreAdmissions Testing team, this position:
· Identifies, greets, transports and/or escorts patients making the patients feel welcomed and comfortable.
Takes vital signs, heights and weights and interviews patients for history and medication list. Observes patient and reports findings to licensed clinician and/or physician.
· Assists the nurse, physician, and/or other licensed clinician with the patient visit and care, which may include procedures such as:
o Preparing patient for visit including transferring to exam table/chair
o Acting as a chaperone and/or providing emotional support for the patient
o Explaining procedures and reviewing patient instructions
o Labeling specimens and transporting or preparing for transport
o Drawing blood
o Performing EKGs
o Performing finger stick blood sugar tests
o Assisting with other tests and procedures
· Cleans and prepares the exam room or other patient areas between patients ensuring a clean, sanitized and welcoming environment.
· Maintains appropriate supplies in exam/patient areas and ensures adequate stock is maintained for the department. Orders routine medical supplies. Monitors expirations and rotates inventory.
· Prepares, cleans and maintains equipment, addressing issues in a timely manner to ensure availability of equipment and to maximize its useful life.
· Maximizes patient throughput to minimize wait time and improve patient satisfaction.
· Provides administrative assistance to the department, including but not limited to:
o Preparing medical records for visit
o Providing front desk coverage
o Collecting messages and processing prescription refill requests
o Following up with patients for appointment reminders and other issues
o Scheduling appointments and coordinating referrals and preapprovals
o Filing records as necessary
· Appropriately follows the chain of command and adheres to hospital policies and procedures.
· Communicates effectively with the healthcare team utilizing established handoff procedures. Gives and accepts respectful feedback to enhance teamwork.
· Minimizes preventable harm events and consistently executes the infection control protocols.
Incorporates the Culture of Safety tools in daily practice, adhering to quality and safety guidelines and communicating near-miss or potential risks.
· Coordinate work schedule with departmental supervisor to maintain adequate staffing levels to meet patients’ and physicians’ needs.
· Maintains a clean and safe work environment to enhance patient satisfaction and a culture of safety.
· Functions effectively in patient crisis situations and utilizes emergency resources. Assists in preparation of patient for transport to appropriate level of care.
Full Time, 40 hours.
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.