Patient Registrar

Location: Winchester, MA
Job ID: 156796-1A
Date Posted: Oct 2, 2019

Job Description

Welcome To

Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery.  Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status -  the industry’s gold standard for nursing excellence.  We were re-accredited for the 4th time in 2018. Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.


About the Job



  • High School Diploma or equivalent

  • Some clerical experience or experience in a healthcare setting.   

  • 1 year of completed college may be considered in lieu of relevant experience.

  • 1 year of admitting or billing

  • Other Skills/Knowledge

  • For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

  • Strong customer service/relations skills

  • Ability to work independently with minimal supervision

As part of the Winchester Registration team, this position:

  • Greets patients and others timely and in a manner that is respectful and empathetic.  Answers the phone in the same manner.

  • Interviews patients or designees to accurately and comprehensively collect patient demographic and insurance information and enters into the hospital’s informational system.  For existing patients, verifies patient identifier to ensure the correct medial record is retrieved. 

  • Researches patient insurance plan using Web software and verifies insurance eligibility

  • Collects co-payments when appropriate and required.

  • Answers common, non-clinical/complex questions and escalates questions as appropriate.  Provides general information regarding the Hospital. 

  • Prints admissions/registration paperwork and obtains patient’s or designee’s signature. 

  • Enters official discharge into the system.

Scheduled Hours


About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.