Senior Database Administrator Cache

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Location: Woburn, MA
Job ID: 156951-1A
Date Posted: Nov 8, 2019
Category: Information Services

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Job Description

Welcome To

Lahey Health Shared Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

The Senior Epic Cache Administrator provides technical analysis, configuration, maintenance, modification and monitoring of all Epic Cache databases and environments. This position also leads internal development solutions, focusing on process automation and data optimization. This position guides team in the administration and support of best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware/software compatibility with the cache, UNIX, and Linux environments. This individual is responsible for ensuring the databases are available, integrity checked, and backups can be restored within agreed service level agreements.

Essential Duties & Responsibilities including but not limited to: 

  • Performs and lead DBA activities associated with the design, deployment, use, control, monitoring, support, and performance of the Epic Cache database platform to ensure its optimum use within the organization. 
  • Institutes administration policies, procedures, techniques, and methodologies that enhance database support and provides optimum integrity, performance, and availability.
  • Lead and manage Cache database monitoring and develop metrics for measuring database performance 
  • Lead all Epic, Unix, and Linux system disaster recovery simulations as well as backup, restore, and refresh business continuity activities 
  • Lead the evaluations and recommends where appropriate the procurement of tools and third-party solutions that enhance database support, availability, and performance.
  • Recommends system changes to improve performance, availability, and integrity. 
  • Suggests changes in programming techniques and methodologies to enhance database integrity, performance, and availability. 
  • Maintain comprehensive knowledge of database administration (design, installation, and troubleshooting) of Intersystems Cache and Epic's Chronicles DBMS
  • Proficiency with UNIX/Linux command line and associated utilities 
  • Works with Epic project team staff to accommodate special application and database processing requirements.
  • Assists with the formulation, documentation and publication of organizational standards governing database infrastructure design, use, control, monitoring, support, and performance. Ensures adherence to standards, rules, guidelines, and practices involving the same.
  • Develop and manage batch executions to accommodate nightly, weekly, and monthly application/database processing requirements.
  • Assists the Epic project team staff with software releases as needed.
  • Works with third-party vendors to assess monitoring, reporting, debugging, and performance enhancement tools and technologies and their usefulness to the Lahey operational environment. 
  • Assists with the evaluation, selection and integration of database tools and technologies. Makes recommendations where appropriate
  • Performs system updates and upgrades as needed to maintain currency of vendor releases and does so in a timely manner. 
  • Publishes down-time requirements ahead of schedule and at an agreed-upon time so as to lessen impact on development staff.
  • Assists fulfilling administrative reporting requirements pertaining to database availability, performance and use. Informs the Manager of trends, problems or areas of concern requiring attention.
  • Maintains a positive and cooperative working relationship with all departments to optimize communication and customer satisfaction.
  • Manage and participate in a rotating on-call schedule supporting 24-hour, 7-day database operations.
  • May assume duties of a higher level in preparation for increased responsibilities.  Performs other related duties as assigned by the Director or the Manager.

Education:

  • 4 year Bachelor in Science degree. In the absence of a Bachelors degree 10 years of experience in addition to the experience requirement listed below.

Experience:

  • Minimum 5 years experience in AIX/Linux/Unix administration
  • Minimum 5 years experience in Epic CSM (Cache System Manager)

Skills, Knowledge & Abilities:

  • CSM (Cache System Manager) certification.
  • AIX, Linux, and/or Unix administration and shell scripting (ksh, bash, Perl, Python)
  • Knowledge of SAN and NAS based storage management concepts and facilities.
  • Excellent interpersonal communication and writing skills, and the ability to work with those of wide-ranging levels of expertise.
  • Proficiency with UNIX/Linux command line and associated utilities

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.