Location: Burlington, MA
Job ID: 156804-1A
Date Posted: Oct 2, 2019

Job Description

About the Job

Position Summary:  Under the general supervision of the Laboratory Manager and/or Team Leader performs venipuncture and capillary punctures on adult and pediatric patients and is familiar with patient and specimen requirements.  Performs processing of specimens and routes specimens to the appropriate laboratory for analysis.  Performs a variety of clerical duties associated with the operation of the laboratory computer system.  This position requires the use Epic computer system modules.  Phlebotomists rotate weekends and holidays, and work at off-site locations as needed.

Essential Duties & Responsibilities including but are not limited to:

  • Prepares workspace and/or collection cart in advance of collection with all essential supplies to efficiently procure specimens.
  • Greets patients and explains procedure in a professional and courteous manner.  Reassures each patient to make them comfortable with the procedure.
  • Verifies patient identification according to Lahey Clinic policy for inpatients and outpatients.
  • Utilizes the Epic computer system to access appropriate encounter.  Enters required information into the computer by verifying and documenting patient demographics, orders, hours p.c., and last dose (if necessary).  Ensures proper forms accompany specimens according to policy.  Cancels tests or defers draw time for tests that cannot be collected, documents information in computer, and notifies appropriate personnel.  Collects required insurance information from patient when necessary.  Uses other computer applications as necessary.
  • Performs proficient venipuncture according to the National Certifying Agency for Clinical Laboratory Standards (NCCLS) including proper site preparation, proper venipuncture technique, and use of proper collection devices/tubes.
  • Properly label specimens in accordance with LHMC policy to provide accurately identified specimens.
  • Delivers specimens within established time frame and follows special handling instructions for relevant specimens in order to maintain integrity of specimen and facilitate specimen processing.
  • Processes specimens for analysis according to written protocols.
  • Perform all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications:

Education:  High school diploma or equivalent.

Licensure, Certification, Registration:  Completion of a phlebotomy certification program with externship is preferred but not required.  Additional certification by American Society of Clinical Pathologists (ASCP) Board of Registry is preferred but not required.

Skills, Knowledge & Abilities: 

  • Manual dexterity and acuity necessary to perform venipuncture accurately.
  • Interpersonal verbal and written English language skills sufficient to exchange information with patients, physicians and other colleagues.
  • Ability to work accurately under pressure and to handle stress of high patient volume.
  • Basic computer skills.

Experience:  Prior customer service experience.

SHIFT: Per Diem, 1st shift

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.