Administrative Associate - Ambulatory Pre-Op

Job Description

Welcome To

Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery.  Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status -  the industry’s gold standard for nursing excellence.  We were re-accredited for the 4th time in 2018. Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.

About the Job

The Administrative Associate (AA) works in a supportive role to the Executive Director and other management personnel as assigned. This role assists in various administrative clerical functions and in the processing of routine and/or complex and/or confidential transactions and serves as back up to other administrative staff needs. The AA also assists in typing a variety of documents, creating communications pieces for internal/external customers, preparing reports, office logistics
and in ensuring an orderly office environment as well as participating in special projects.

Responsibilities:

• Provides superior customer service to internal and external clients, customers and patients.
• Manage the Executive Director’s calendar, schedule appointments, and coordinate meetings, conference calls and appointments.
• Provides administrative support for the Executive Director, including preparation of sensitive or confidential reports, presentations and graphs, records and distributes meeting minutes and staff communications
• Communicates with clinicians and staff on behalf of the Executive Director or other management personnel as assigned.
• Maintains all administrative files as they pertain to the Executive Director.
• Maintains proper level of medical supply inventory.
• Coordinates projects and special events.
• Performs general office duties, such as faxing, copying, answering telephones, etc.
• Telephone receptionist duties/Front Desk Reception

Education:

• Associate’s degree preferred or High School diploma with additional training and experience equivalent to AS degree.

Experience, Skills, Knowledge & Abilities:

• 2-4 years of experience in an administrative assistant role.
• Proficiency with MS Office, including Word, Excel, and Power Point.
• Proven organizational skills and previous experience working in a detail-oriented position.
• Demonstrated customer service and strong interpersonal and communication skills including the ability to interface well with other departments in a timely and professional manner.
• Ability to work independently or as part of a team on multiple and varied tasks/assignments.
• Attention to detail; accuracy and ability to multi-task and prioritize tasks.
• Ability to cross-train into other office functions.
• Proven experience in office administration and health care industry is desired.
• Sensitivity to confidentiality expectations for privileged information.

Shift

Per diem, as needed by department

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.