Clinical Supervisor, Outpatient Services

Location: Lawrence, MA
Job ID: 156541-1A
Date Posted: Nov 6, 2019
Category: Clinical Professional

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Job Description

Welcome To

Lahey Health Behavioral Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

The Supervisor will provide clinical supervision, inclusive of program training, to clinical staff and interns (when applicable) and provide direct clinical services to children, adolescents, and/or adults with identified mental health and/or substance use needs. 


1. Provide supervision to clinicians and/or interns who are providing direct services to individuals, families, and groups. Continuously assess learning needs of supervisee; develop and implement learning objectives and supervision plan;  contribute to performance reviews as required.

2. In collaboration with the Manager and Director, establish and maintain clinical practices to best meet the needs of populations served.

Participate in team meetings to foster discussions of relevant of populations served as well as to contribute to best practice and operational improvements.

4. Ability to build and maintain effective communication and collaboration among team members.

5. Responsible for monitoring and ensuring that supervisee’s paperwork is timely and that services are documented appropriately (including proper completion of billing). Ensures supervisee’s records are in compliance with the organization policies and standards as well as referral source expectations.

6. Sets example for staff by consistently presenting self in professional manner.


7. Provide direct clinical services to individuals, families and/or groups. Complete all clinical documentation (intake packets, termination/transfer, billing sheets, insurance forms etc.) within expected timeframes and in compliance with organization policies.  Documentation must meet quality standards established by regulatory bodies and the agency.

8. Meet monthly productivity expectations.

9. In collaboration with the Manager and/or Director, conduct ongoing review of the clinical program design, suggest and if applicable implement recommendations for improvement.

10. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supporting Program Coordinator in interviewing and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


  • Master’s degree in human services field, four years post-masters experience. Minimum two years of supervisory experience preferred.
  • Licensed at the Independent level required, LICSW, LMHC, Licensed Psychologist in the Commonwealth of MA, CADAC.
  • Knowledge of commercial behavioral healthcare practices, evidenced based treatments, managed care principles, provider development and quality improvement concepts is essential. Familiarity with state and local agencies serving the community helpful.
  • Ability to exercise good judgment clinically, legally and ethically and to consult with supervisor as needed.

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.