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Location: Burlington, MA
Job ID: 155540-1A
Date Posted: Aug 22, 2019
Lahey Health Shared Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Under managerial oversight of the Department Director, and within regulatory requirements, the Patient Financial Services Manager will manage all aspects of the work units assigned. This includes managing the daily activities of PFS colleagues; including work schedules, adherence to Lahey and PFS policies, progressive discipline, meetings, work flow, procedures, productivity, quality of work, unit communications, competencies, training and overall performance of colleagues. With director oversight, the Manager sets, monitors and reports on work unit and individiual colleague goals and objectives. The Manager must manage resources and work unit costs within the constraints of the cost center. The position is responsible for planning, reporting and overall performance of work units assisgned.
Essential Duties & Responsibilities including but not limited to:
Skills, Knowledge & Abilities:
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.