Guest Services Representative - Food Services

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Location: Beverly, MA
Job ID: 155962-1A
Date Posted: Jul 10, 2019

Job Description

Welcome To

Beverly Hospital  is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

Beverly Hospital, A member of Lahey Health, promotes the culture and philosophy which enables employees to give and receive the best of care.  You can become a part of the team that achieves this success through our CREATE values of Compassion, Respect, Excellence, Accountability, Teamwork, and Empathy. 

Position Summary:

 

Functions as a dedicated food and nutrition service representative to address the nutritional needs of patients. Assists patients with meal orders, adjusts to meet requirements of the nutritional care plan, and accurately completes order entry process. Delivers meals to patients, providing assistance with meal delivery as needed. Prepares and delivers nourishments and enteral feeding formulas and equipment.

Scheduled Hours

Per diem, hours assigned as needed.

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

Expected to anticipate and respond to patient needs for enhanced service and patient satisfaction. Effective and pleasant oral, written and phone communication with patients, visitors, and staff are required. Displays effective time management skills and is able to function with minimal direct supervision. Assumes clerical duties related to patient services.