Senior Access Representative

This job posting is no longer active.

Location: Gloucester, MA
Job ID: 155967-1A
Date Posted: Jul 19, 2019

Job Description

Welcome To

Addison Gilbert Hospital is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

Addison Gilbert Hospital, A member of Lahey Health, promotes the culture and philosophy which enables employees to give and receive the best of care.  You can become a part of the team that achieves this success through our CREATE values of Compassion, Respect, Excellence, Accountability, Teamwork, and Empathy. 

Position Summary:

Under the direction of the Director, Manager and/or Supervisor of Patient Access services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility and benefits, and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out of pocket payments the patient may owe for insurance co-payments or deposits for the services rendered, if applicable. Rotates weekends & holiday on-call, covers or finds coverage if needed. Performs QA on other staff members within their respective ares in a effort to eliminate registration errors. Trains new employees on the day-to-day operations of their respective areas. Observes all health & safety requirements.

Scheduled Hours

40 hours per week, day shift.

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

EDUCATION/EXPERIENCE:

High School Graduate required. Advanced education preferred. Five years experience in a healthcare setting in scheduling. Typing speed of 50 WPM, CRT experience and medical terminology required. Third party payor knowledge and insurance background required.