Coord Access Referral & Authorization

Location: Beverly, MA
Job ID: 155902-1A
Date Posted: Sep 3, 2019

Job Description

Welcome To

Beverly Hospital  is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

Beverly Hospital, A member of Lahey Health, promotes the culture and philosophy which enables employees to give and receive the best of care.  You can become a part of the team that achieves this success through our CREATE values of Compassion, Respect, Excellence, Accountability, Teamwork, and Empathy. 

Position Summary: 


Under the direction of the Director and/or Manager of

Patient Access Services Call Center performs the function of obtaining referrals,

and/or authorizations prior to the service date for test, procedures and admissions

into the hospitals. Maintains awareness of different sources available to inquire

or request referrals and/or authorizations including verification of insurance

eligibility and benefits. Participate in training new staff. Document accounts

with referral and authorization information, co-payment and/or deductible

information, and notification of a patient having to sign an Advance Beneficiary

Notice or Non-Covered Service Waiver Form. Notifying the proper individuals

of patients that do not have a prior referral and/or authorization for the test, exam,

procedure, or admission into the hospital. Accepts other duties, as assigned.

Scheduled Hours

40 hours per week, day shift.

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.



Education/Experience:         1. High school graduate required. Advanced education       


                                                2. 5 years experience in a health care setting, preferably in

                                                     registration, referrals and authorizations.

                                                3. Typing speed 50 WPM, CRT experience, medical


                                                 4. Third party payor knowledge and insurance background