Lead Care Coordinator BHCP - Population Health and Emergency Services

Location: Beverly, MA
Job ID: 155218-1A
Date Posted: Jun 4, 2019

Job Description

Welcome To

Lahey Health Behavioral Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

The Behavioral Health Community Partner (BHCP) program at Lahey Health Behavioral Services is a new, innovative Care Management program for MassHealth members that are part of the new Accountable Care Organization (ACO) and or a Managed Care Organization (MCO).

POSITION SUMMARY: 

Lead care coordinators are senior community health workers (CHWs), health outreach workers, peer specialists, recovery coaches. Lead Care Coordinator provider supervision to care coordinators and also performs outreach and engagement, care coordination, care management, and care transition functions and activities for individuals with high behavioral health needs and enrollees in the BH CP program. The Care Coordinator, under the direction of the BH CP Clinical Care Manager, is a Member of the Care Team and a key contributor to the Care Planning process. The Lead CC monitors the Members adherence and response to the Care Plan.

QUALIFICATIONS & EDUCATION:

  • High school graduate or equivalent required. Bachelor's Degree from an accredited university in psychology, social work or related human services field preferred
  • 1-3 years’ experience in community-based behavioral health support program preferred.
  • Ability and desire work with a diverse client population
  • Strong communication skills (both written and verbal)
  • Strong time management and organization skills
  • Must demonstrate good boundaries regarding confidentiality and personal relationships
  • Strong ability to evaluate what is needed by each individual and adjust approach accordingly.
  • Experience with accessing local resources and navigating mental health and/or substance abuse treatment systems.
  • Proficiency with electronic health record documentation or ability to complete documentation electronically is required.
  • Working knowledge of windows operating system and standard desktop applications such as Windows and Microsoft Suite                                  

Full Time/Days/40 Hours

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.