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Location: Winchester, MA
Job ID: 153773-1A
Date Posted: Apr 1, 2019
Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery. Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status - the industry’s gold standard for nursing excellence. We were re-accredited for the 4th time in 2018. Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.
About the Job
GENERAL SUMMARY: Coordinates the day-to-day operations of a multiple provider practice with generally more than 10 FTEs, which includes patient flow, provider schedules, charge entry, deposit of co-payments, and staff supervision, to insure practice growth, profitability, quality care, and patient, provider, and staff satisfaction. Works closely with Practice Operations Manager to communicate practice needs, problems, and concerns and to communicate ideas and suggestions to increase patient volume and improve practice’s financial position. Supports and communicates WPA policies and procedures to providers and practice staff. Extended hours may be required to attend meetings, insure practice staffing and meet deadlines.
procedures. Develops and maintains a system for purchasing ensuring “best pricing” is obtained for all practice purchases. Coordinates timely and accurate submission of payroll time sheets.
disciplines practice staff. Provides guidance in effective problem solving to all practice staff. Conducts regular staff meeting to promote communication and facilitate problem solving and planning.
7. Coordinates the effective operation of the front desk ensuring a customer service focus
while gathering appropriate information needed for clinical care and billing. Responsible for accurate and timely submission of patient charges. Provides backup support to all practice staff.
8. Ensures a safe working environment by resolving maintenance, housekeeping and
physical plant problems. Ensures that office and clinical equipment is kept in good
working order. Monitors service contracts and arranges for repairs and/or preventive
KNOWLEDGE, SKILLS, AND ABILITIES:
2. At least three years experience in a medical office setting.
3 Keyboarding ability and knowledge of practice management software
5. Knowledge of medical terminology
6. Knowledge of insurance, coding and billing regulations
LICENSE, CERTIFICATION REQUIRED: None Required
LIFE SUPPORT CERTIFICATION REQUIRED: None Required
PHYSICAL, MENTAL AND VISUAL REQUIRMENTS:
OSHA EXPOSURE: Job involves possible exposure to blood, body fluids or tissues.
REPORTING RELATIONSHIP AND SUPERVISORY RESPONSIBILITY:
DAYS / 40 HOURS / WINCHESTER, MA
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.