Support Associate, Housekeeping

Location: Winchester, MA
Job ID: 153643-1A
Date Posted: May 17, 2019

Job Description

Welcome To


Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery.  Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status -  the industry’s gold standard for nursing excellence.  We were re-accredited for the 4th time in 2018. Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.


About the Job



Preferred:  High school diploma or G.E.D.


Preferred:  Customer service experience

Job Functions:

As part of Guest Services/Environmental Services team, this position:

  • Cleans clinical areas which include, patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms and restrooms
  • Initiates the seven step cleaning process when cleaning which includes trash/recycling, high dusting, damp wiping, cleaning restrooms, dust mopping, damp mopping, bed making and final room inspection.
  • Restocks paper products, trash bags and soap supplies throughout patient and public   areas.
  • Introduces oneself personably to patients and family members when entering a room and explains the purpose of the visit.  Represents the hospital professionally by wearing a visible name tag and neat uniform.  Is respectful of the patient’s privacy and personal items.
  • Assists with distributing food trays to patients by following appropriate procedures.
  • Updates the bed tracking system, using the pager system to expedite the cleaning of patient rooms upon discharge, transfer, or as necessary to help maximize patient throughput and minimize patient wait times.
  • Communicates with the Service Response Center on a regular basis to accept and close out tasks.
  • Maintains a clutter-free environment by removal/disposal of soiled linen.
  • Assists in emergency situations throughout patient areas following department specific requirements.
  • Monitors and replaces regulated medical waste (red bags/sharps) in patient areas using infectious control procedures.
  • Remove curtains, launder and rehang as needed.





3PM-11:30PM, E/O weekend and holiday rotation

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.