Location: Danvers, MA
Job ID: 152943-1A
Date Posted: Jan 22, 2019
Lahey Health Behavioral Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
The Chief Medical Officer, LHBS, will provide Clinical Quality and Medical leadership for Beth Israel Lahey Health Behavioral Services (BILHBS.) She/he will establish a Quality program for Behavioral Health, focusing on the enhancement of the delivery of innovative high quality clinical programs. The CMO is mission and results driven.
40 Hours- Full Time
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.
1. Leverages deep understanding of the Massachusetts and national healthcare environment to provide clinical quality and medical leadership for BILHBS.
2. Sets and delivers on the Quality agenda for BILHBS:
- Develops and implements strategic goals related to quality improvement.
- Collaborates with President, BILHBS to prioritize quality initiatives.
- Analyzes and utilizes data to improve patient care and outcomes.
- Establishes quality improvement metrics, benchmarks and other initiatives.
- Identifies areas of potential risk and partners with Operations team and Divisional Vice Presidents to puts action plans in place to mitigate those risks.
- Leverages continuous improvement practices.
3. Designs and the organizational model for the provision of supervision for doctors and advanced practitioners. Provides direct supervision to Medical Directors and Clinical Quality oversight to divisional Vice Presidents.
4. Responsible for development and oversight of a structure to address complaints, grievances, investigations and reviews of critical incidents across the agency.
5. Represents BILHBS in the larger Beth Israel Lahey Health (BILH) system as needed. Builds and leverages cross functional collaborative relationships to achieve shared system quality goals.
6. Responsible for monitoring and evaluating BILHBS compliance with federal and state rules and regulations, and other clinical quality standards and mandates.
7. Participates in the delivery of clinical care occasionally to ensure appropriate coverage.
8. Serves as a change agent within the organization.
Directly supervises ~3 Medical Directors. Has Quality oversight for divisional Vice Presidents.
Oversees medical staff for LHBS, including physicians and advanced practitioners.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Current Board Certified Psychiatrist (Certified in Child and Adolescent Psychiatry strongly preferred) in Massachusetts.
- A minimum of 10 years of medical and psychiatric experience.
- A proven track record of assessing clinical quality and risk, developing and delivering programs and evaluating results.
Must possess the following skills:
1. Knowledge of managed healthcare systems, medical quality assurance, quality improvement and risk management
2. Able to develop and implement a variety of process improvement strategies
3. Results–oriented. Ability to solve problems and execute on initiatives.
4. Demonstrated management, project management, and organizational skills.
5. Ability to use data to measure and improve quality.
6. Strategic and innovative thinker with proven ability to communicate a vision and drive results.
7. Ability to work collaboratively within BILHBS and across the BILH system.
8. Demonstrated successful leadership of case management, population health, disease management, quality and/or risk management programs.
Access to Protected Health Information:
This position will require the employee to handle Protected Health Information (PHI) for duties related to provider credentialing, complaints and grievances, claims issues, medical management issues and risk and compliance issues. Access to the PHI contained in the claims, medical management and provider credentialing systems is necessary for this staff member.