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Location: Lynnfield, MA
Job ID: 152725-1A
Date Posted: May 3, 2019
Primary Care is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Position Summary: Under the general direction of the Manager of Registration and Scheduling, oversees and coordinates the daily operations of the lobby/ registration, cash controls for co-payment collection and clerical activities in the main Hospital Lobby to ensure performance of departmental personnel in keeping with institutional and departmental objectives and standards. Schedule staff to maintain adequate coverage of all areas of the lobby; orient and evaluate staff members; serves as a liaison to physicians, nursing and ancillary departments addressing problems and meeting and exceeding patients needs.
Essential Duties & Responsibilities including but not limited to:
Education: Junior college or equivalent education and experience.
Licensure, Certification, Registration: None required
Skills, Knowledge & Abilities: Windows knowledge, completion of medical Terminology class and excellent customer service skills.
Experience: Minimum of 3 year’s experience in a lead position in a fast paced environment, preferably in an area dealing with money/controls. Interpersonal skills are necessary to effectively lead assigned staff and interact with all levels of staff both within the hospital and with outside agencies. Must have excellent written and verbal communication skills and customer service driven/focused. Analytical skills to problem solve. Detail oriented to follow through on any special projects and the ability to work independently in a busy hectic environment.
DAYS / 40 HOURS / LYNNFIELD, MA (MARKET STREET)
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.