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Location: Burlington, MA
Job ID: 149953-1A
Date Posted: Nov 20, 2018
Under general supervision of the department supervisor and/or manager, and following established procedures, performs a variety of tasks associated with the registration, scheduling, and collection of critical billing information for patients utilizing the clinic. Acts as a frontline representative of Lahey Health exercising the highest standards of customer service in all interactions with patients and staff.
Education: High school diploma or equivalent
Licensure, Certification & Registration: None
Experience: A minimum of 1 year of experience in a high volume customer service related position.
Skills, Knowledge & Abilities: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multi-task
At Lahey Hospital & Medical Center, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders
We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.
Join our team and our mission of excellence by applying today!