Location: Burlington, MA
Job ID: 149364-1B
Date Posted: Nov 26, 2018
DAYS. Monday-Friday 8 hour shifts
T-About the Job
Under general supervision of the department supervisor and/or manager, and following established procedures, performs a variety of tasks associated with the registration, scheduling, and collection of critical billing information for patients utilizing Lahey Clinic. In order to qualify for this role, the Registration & Scheduling Specialist must do all of the following: Attend and successfully complete the defined training program, earn a passing grade on the post test and achieve ?certification,? demonstrate proficiency in all aspects of the job, and spend at least 85% of their time working at Lahey Clinic functioning as the Registration & Scheduling Specialist. Under the general supervision of the Director (or designee) and within established hospital, clinic, and departmental policies and procedures, is certified (tested) as a ?Specialist? by Lahey Clinic and performs all of the following activities: Face-to-face patient registration and scheduling of follow-up visits, extensive and correct use of Meditech to ensure that payors are correctly billed for timely and full reimbursement, insurance verification, some degree of financial counseling for non-covered patients, accurate processing of patient co-payments.
Education: High School Diploma
Licensure, Certification, Registration: N/A
Skills, Knowledge & Abilities: Requires excellent communication skills required to interface with patients and all levels of clinic personnel. Knowledge of medical terminology and anatomy. Knowledge of personal computers.In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.
Experience: One year of customer service experience; six months year personal computer experience.
At Lahey Hospital & Medical Center, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders
We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.
Join our team and our mission of excellence by applying today!