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Financial CounselorJob ID 18-601 Date posted 05/24/2018
Position Summary: Ensures that all information necessary for proper financial reimbursement for patient care is collected and verified prior to the patient's date of service. Advocates for patients by assisting with insurance and financial hardship applications, authorizations and referrals, price quote requests, and other related activities, allowing for patients to focus on their health. Communicates with patients to assure they understand their payment obligations and steps necessary to meet these obligations, while maintaining a positive patient experience.
High school degree or equivalent
Licensure, Certification & Registration :
Certified Application Counselor Certification
At least two years prior experience in a health care setting requiring knowledge of insurance coverage, reimbursement, and/or medical terminology and coding. Experience providing customer service, while processing and verifying electronic demographic, financial or other business-related information and data.
Skills, Knowledge & Abilities :
Able to work successfully in a fast-paced, multi-task environment, where some independent decision making is necessary. Able to process electronic information and data accurately and efficiently.