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Administrative Coordinator BHCP, Danvers

Job ID 147826 Date posted 05/25/2018

The Behavioral Health Community Partner (BHCP) program at Lahey Health Behavioral Services is a new, innovative Care Management program for MassHealth members that are part of the new Accountable Care Organization (ACO) and or a Managed Care Organization (MCO). As a member of the Population Health and Emergency Services Division, the Administrative coordinator reports to the Director of BHCP works and work collaboratively with other BHCP staff support population health care management initiatives and programs. The administrative coordinator will be responsible for assisting with the preparation and submission BHCP deliverable. The Administrative coordinator will often assist BHCP and Division Leadership with strategic initiatives by, collecting and organizing data and information from the Division?s programs, creating and maintaining project plans and obtaining updates and reporting out on the progress of projects/initiatives.

Responsibilities

Essential Functions/Key Responsibilities:

1.Provides general administrative support to the BHCP and other Population Health care management programs including but not limited to: composing correspondence, maintaining calendars, submitting expense reports, ordering supplies, coordinating schedules, and maintaining office files.

2.Assists Population health leadership and staff with preparation for meetings, trainings and site visits by preparing agendas, ordering food, scheduling and upkeep of calendars, creating, ordering and printing materials

3.Supports Director with purchase orders, submission and tracking of expenses

4.Prepares and processes correspondence including individual letters, mass mailing and mail merges for the BHCP and assists with publications

5.Performs other duties as assigned to meet the goals of the BHCP, Division of Population health and Emergency Services

6.Assist with processing insurance verifications/authorizations, resource and system knowledge sharing.

Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with Division leadership, staff, and external stake holders. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment, handle confidential matters with discretion and maintain a professional demeanor. Ability and desire work with a diverse and multicultural setting.

Qualifications

High school graduate or equivalent required. Associates Degree with 2 years experience preferred

Proficient in standard operating system such as Windows, and application software such
Microsoft Office, Google Suite, Adobe professional

Ability to exercise good judgement and to consult with supervisor as needed

Good oral and written communication

Detail oriented, organized with an ability to prioritize and complete time-sensitive assignments as assigned

Ability to work in interactive environment and possess excellent customer service skills

Shift

Days

Scheduled Hours

40 hours full time

Physical Requirements

While performing the duties of this position, the employee is regularly required to walk, hear, speak, and use hands to finger, handle, or feel. Sitting or standing for long periods of time, typical of office work is also required. The employee must occasionally lift and/or move up to 25 pounds. Specific visual capabilities required by this job include close vision and the ability to adjust focus.