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Access Representative, DAY, 12 hours weekly, Emergency DepartmentJob ID 143646 Date posted 04/22/2018
Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.
High School diploma or equivalent required. Advanced education preferred.
1-2 years experience in a healthcare setting, preferably in registration.
Typing speed 50 WPM, CRT experience, medical terminology.
Third party payor knowledge and insurance background required.
Excellent Customer Service Skills
12 hours per week. This is a 4 hour day shift.
Week 1 Monday, Thursday, Saturday
Week 2 Sunday, Thursday, Friday
10:30am-2:30pm all shifts including every other weekend and every other holiday
All candidates must be able to commit to hospital orientation plus Epic training:
ER = 3 days
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