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Access Representative, DAY, 12 hours weekly, Emergency Department

Job ID 143646 Date posted 07/12/2018

Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.



High School diploma or equivalent required. Advanced education preferred.
1-2 years experience in a healthcare setting, preferably in registration.
Typing speed 50 WPM, CRT experience, medical terminology.
Third party payor knowledge and insurance background required.
Excellent Customer Service Skills

Scheduled Hours

12 hours per week. This is a 4 hour day shift.
Week 1 Monday, Thursday, Saturday
Week 2 Sunday, Thursday, Friday
10:30am-2:30pm all shifts including every other weekend and every other holiday
All candidates must be able to commit to hospital orientation plus Epic training:
ER = 3 days

How To Apply

Please apply directly online at Use the Job ID number to quickly locate the appropriate job listing. Once you have located the desired job, click on the checkbox in the 'Select' column, and then click the 'Apply Now' button, located at the bottom of the screen. Please note you are only able to select 5 jobs at a time.

Lahey Colleagues please apply directly through Colleague Connection using your Login and Password.