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Patient Access Representative, Emergency Dept, 10am-2pm, 16 hours weeklyJob ID 146405 Date posted 06/14/2018
Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.
High School diploma or equivalent required. Advanced education preferred.
1-2 years experience in a healthcare setting, preferably in registration.
Typing speed 50 WPM, CRT experience, medical terminology.
Third party payor knowledge and insurance background required.
Excellent Customer Service Skills
16 hours per week, 10am-2pm, weekdays with every other weekend and holiday rotation required.
Shifts 2 week rotation:
Week 1: Tues/Thurs/Friday/Saturday
Week 2: Sunday/Thurs/Friday
Every other weekend and holiday rotation required.
Must be able to train during the day.