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Clinical Supervisor, Danvers CSSJob ID 146408 Date posted 04/22/2018
Responsible for the day-to-day clinical oversight of the 23 bed clinical stabilization services program to ensure quality patient care that is consistent with regulatory agency standards and evidence-based practices for addiction treatment. Under the direction of the Program Manager and in his/her absence, assumes responsibility for the daily operation of the program.
Essential Functions/Key Responsibilities:
1. Provides weekly supervision, and crisis consultation as needed, to recovery specialists, counselors, care coordinator including monitoring case load and assigning new clients as appropriate. Assures development of crisis response plan for clients as needed.
2. Reviews all clinical documentation on a quarterly basis to assure full compliance with Federal, State, and Program regulations and stipulations as well as private payors and CARF. Oversees Quality Assurance program.
3. Provides regularly scheduled supervision to program clinical staff, reviewing group dynamics and developing strategies to maximize client continuation and compliance. Develops in-service training for clinicians.
4. In collaboration with the VP of Addiction Services, and Program Director, conducts ongoing review of the clinical program design and implements recommendations for improvement.
5. Develops new groups for special populations, including HIV/AIDS and domestic violence.
6. Participates in the hiring and evaluation and scheduling of staff as assigned.
7. Attends and participates in Program Managers meetings, Treatment Continuum Meetings and Program Team meetings as required.
8. Shares in on-call responsibilities for Treatment Program.
9. Performs direct service as directed.
10. Other related duties as assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Listens and gets clarification; responds well to questions; demonstrates group presentation skills.
Writes clearly and informatively. Ability to respond to common inquiries or complaints from consumers, regulatory agencies, or other service providers. Ability to define problems, collect data, establish facts and draw valid conclusions.
Master's degree in social work, clinical psychology, rehabilitative counseling or a closely related field required. Two years of supervised substance use disorder counseling experience and at least on year full time equivalent year of clinical experience in a supervisory role required.
Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. Manages difficult or emotional client situations; Responds promptly to client needs and maintains confidentiality.
While performing the duties of this job, the employee is regularly required to walk; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.