Office Manager - Lifestyle Management

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Location: Danvers, MA
Job ID: 177795-1A
Date Posted: Sep 14, 2022
Category: Professional

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

Reporting directly to the Clinical Administrator, this position will be responsible for all day-to-day

administrative operations in the Lifestyle Management Center. Focusing on the implementation of strategic business initiatives. Budgets and revenue cycle.the position will be responsible for establishing and managing business related priorities, reviewing

operational issues to identify opportunities for improvement and initiating new systems/programs to

address these opportunities. Assume additional similar duties as assigned that may involve  Medical Specialties

working under direction of the Clinical Administrator.

Additional specific responsibilities will include the following:

  • Oversee billing, charges, and purchasing working with the Clinical Administrator for LMI, Medical Specialties.
  • Working closely with all providers and Access Services staff and Access Services Site Manager in the LMI/MS Center to schedule and optimize clinic time; and allocate operational resources including rooms, staff, etc.
  • Coordinates monthly interdisciplinary team meetings for all LMI/MS providers and support staff.
  • Service excellence/customer service.
  • Patient flow/efficient processing.
  • Revenue cycle management including charge capture/entry working with Clinical Administrator.
  • Readily participates in daily clinic activities
  • Serves as the marketing/communications contact with Clinical Administrator.
  • Accountable for creating a culture of compliance, ethics and integrity.
  • Maintains knowledge of and assures departmental compliance with policies and procedures and applicable regulatory requirements and accreditation standards.
  • Responds appropriately to observed fraud or abuse.
  • Oversee providers request for vacations/time off for  LMI/MS.
  • Oversee department on boarding/ scheduling trainings for Clinical and Non Clinical Staff. Medical Assistants, Admin Assistants, CA/AA’s.
  • Kronos management and sign off.
  • Fiscal responsibilities,budgets and revenue cycle.

Scheduled Hours

40 hour, exempt position.  This position is located at Lahey Outpatient Center, Danvers.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.



Bachelor's degree preferred or equivalent work experience in business or health care administration with a minimum of 3-5 years of recent

experience coordinating operations for outpatient clinics. Experience in coordinating operations for Ambulatory clinics preferred.