Staffing Associate, Nursing (20-Hrs) -Benefits Start On Day One!

Location: Winchester, MA
Job ID: 177715-1A
Date Posted: Sep 20, 2022
Category: Specialist

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Job Description

Welcome To

Welcome to Winchester Hospital, part of Beth Israel Lahey Health. Winchester Hospital was the first hospital in Massachusetts to earn Magnet recognition, the American Nurses Association’s highest honor for nursing excellence, three times. It has since received the recognition a fourth time. As the northwest suburban Boston area’s leading provider of comprehensive health care services, the 229-bed facility provides care in general, bariatric and vascular surgery, orthopedics, pediatrics, cardiology, pulmonary medicine, oncology, gastroenterology, rehabilitation, radiation oncology, pain management, obstetrics/gynecology and a Level IIB Special Care Nursery.


About the Job


Education Required:  High School Diploma or equivalent

Education Preferred:  Post High School course work or degree


Experience Required:  Excellent customer service experience

Experience Preferred:

  • Healthcare experience, clinical or administrative, preferably in a hospital
  • Experience scheduling staff
  • Data entry, analysis




As part of the Nursing Staffing Office team, this position:


Under the direction of the Float Pool/Patient Placement Supervisor or Clinical Supervisor contacts staff to adjust staffing based on volume and patient care needs:

  • Monitors scheduled staff against patient census throughout shift. 
    • Checks/answers call-in line to receive and communicate absences and offers to work where necessary.
    • When patient needs indicate excess scheduled staff, and with approval from nursing supervisor, calls staff to either cancel or place on recall.  Attempts to place calls timely to avoid staff traveling to the hospital unnecessarily and incurring minimum call-in pay.
    • When patient needs indicate, contacts staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs.
    • Contact units to communicate need to float staff from one area to another based on patient care and staffing needs.
    • Prioritizes which staff to contact based on protocols intended to maintain parity and minimize premium hours and overtime.   
    • Maintains awareness of staff hours scheduled and worked in accordance with the Mandatory Nurse Overtime policy.
    • Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs.
  • Communicates staffing changes with units.
    • Communicates with the charge nurse on each shift regarding the staffing plan for the next shift.
    • Assigns and posts notice of  float staff assignments each shift  taking into account individual employee’s skill set and competencies and continuity of care issues.
    • Enters time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration.
  • Monitors and keeps Nurse Managers and/or Clinical Supervisor abreast of staff that are approaching 16 consecutive hours worked, overtime or ESP, so those individuals would be called off first if patient care needs allow.
  • Assists Nursing leaders in projecting  staffing needs 
    • Retrieving and reviewing historical tracked census and staffing data and trends to assist in determining appropriate staffing needs. 
  • Facilitates RN licensure compliance.
    • Runs reports of licenses expected to expire within two weeks.
    • Sends notification to staff of license status, reminding of necessity to renew license before expiration.  Also advises pertinent leaders of potential licensure compliance issue.  Follows up daily until staff member is in compliance.  Escalates based on procedure.
  • Produces badges.  Collects replacement fee when appropriate.
  • Produces and distributes various daily and weekly reports to units and nurse leaders.
  • Maintains and enters data into Excel spreadsheets and generates Mandatory Nurse Overtime reports as needed.

Expanded role:

  • Inputs and compiles data and/or runs and creates reports on schedule and as requested.  May provide some data summation of the data, highlighting variances, anomalies and trends. 
  • Researches issues for staffing department.  Creates, implements, and disseminates changes in processes and procedures to create optimal staffing.
  • Create department schedules as requested by Nurse Manager of Float Pool and Staffing Office and Associate Chief Nursing Officer of Nursing Resources and Informatics.
  • Creates and maintains charts, dashboards and scorecards for internal groups and committees.
    • Manipulates and displays the data results in easy to follow formats utilizing strong analytic proficiency, attention to detail and proficiency in Excel and other presentation applications
    •  Creates PowerPoint, scorecards and other presentation materials with minimal direction and in collaboration with the department leaders.   Creates advanced Excel worksheets.  Develops graphs from data.
  • Compiles, inputs and submits data to external regulatory agencies as requested.
    • Compiles and downloads reports, reformats data with excel formulas and submits to the Department of Public Health as required. Communicates submission results to key stakeholders.
    •  Inputs data for National Database of Nursing Quality Indicators (NDNQI) and Mass Hospital Association’s Patient Care Link mandatory submissions at the direction of the Associate Chief Nursing Officer of Nursing Resources and Informatics.


Shift: Evening

Hours: 20 Hours Weekly

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.