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As a health care organization, Lahey Hospital and Medical Center is committed to providing high quality, safe patient care. As an employer, Lahey is committed to ensuring a professional environment where every staff member is encouraged to excel. With a team approach to care, physicians and nurses at Lahey work side-by-side with allied health professionals, medical technologists, and administrative and support staff to deliver on our mission. Lahey encourages learning and growth at all levels, and we offer competitive salaries and benefits.
Patient RegistrarApply Now Job ID 18-209B Date posted 01/17/2018
JOB SUMMARY:Contributes to the Hospital's mission by welcoming and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when a patient visits and can have a dramatic impact on making individuals feel welcomed and ease their anxiety by starting their hospital visit professionally.In addition this position impacts patient safety and clinical care by ensuring the patient identifiers are correct and on reimbursement by collecting accurate insurance information and co-pays.
·High School Diploma or equivalent
·Some clerical experience or experience in a healthcare setting.
·1 year of completed college may be considered in lieu of relevant experience.
·1 year of admitting or billing
·For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.
·Strong customer service/relations skills. Ability to work independently with minimal supervision