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Our Future Begins With You
woman in laboratory


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Laboratory medicine at Lahey comprises sections of phlebotomy, immunology, andrology, hematology, chemistry, special chemistry, microbiology and the Blood Bank. Lahey offers laboratory medicine services at multiple locations.

Specimen Processor Lab Tech 1st shift 40 hrs

Job ID 144466 Date posted 08/17/2017


Under the general supervision of the Laboratory Manager independently performs venipuncture and capillary punctures on adult and pediatric patients. This position requires the use of several computer systems (MISYS, LCMC, and IDX). Processing of specimens for analysis may be required. Special assignments may include training of new employees, teaching students, and performing special projects as assigned. Phlebotomists rotate weekends and holidays, and work at off-site locations as needed.

Essential Duties & Responsibilities including but not limited to:
1. Prepares workspace and/or collection cart in advance of collection with all essential supplies to efficiently procure specimens.
2. Greets patients and explains procedure in a professional and courteous manner. Reassures each patient to make them comfortable with the procedure.
3. Verifies patient identification according to Lahey Clinic policy for inpatients and outpatients.
4. Enters required information into the Laboratory computer system by documenting orders, hours p.c., last dose (if necessary), collect date and time, receive date and time, and phlebotomy code. Ensures proper forms accompany specimens according to Lahey Clinic policy. Cancels and credits tests that cannot be collected, documents information in computer, and notifies appropriate personnel. Collects required insurance information from patient.
5. Performs proficient venipuncture according to the National Certifying Agency for Clinical Laboratory Standards (NCCLS) including proper site preparation, proper venipuncture technique, and use of proper collection devices/tubes.
6. Properly label specimens in accordance with Lahey Clinic policy to provide accurately identified specimens.
7. Delivers specimens within established time frame and follow special handling instructions for relevant specimens in order to maintain integrity of specimen and facilitate specimen processing.
8. Processes specimens for analysis according to written protocols.
9. Acts as a resource person. Researches and investigates laboratory-related problems and follows through with solutions.
10. Completes and reports on special assignments as needed.
11. Recognizes and assesses unreasonable patients. Intervenes and recommends solutions to avoid problematic situation. Consults with manager or appropriate personnel.
12. Assists with coordinating the daily operations of the Phlebotomy Department as needed.
13. Performs Lead Phlebotomist duties on weekends and holidays.
14. Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
15. Complies with all Lahey Clinic Policies.
16. Complies with behavioral expectations of the department and Lahey Clinic.
17. Maintains courteous and effective interactions with colleagues and patients.
18. Demonstrates an understanding of the job description, performance expectations, and competency assessment.
19. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
20. Participates in departmental and/or interdepartmental quality improvement activities.
21. Participates in and successfully completes Mandatory Education.
22. Performs all other duties as needed or directed to meet the needs of the department.

Education: Baccalaureate degree with a concentration in science OR an Associate degree including laboratory internship at an institution certified by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS).

Licensure, Certification, Registration: Required with Associates degree, must be eligible for certification by American Society of Clinical Pathologists (ASCP) Board of Registry or by American Medical Technologists (AMT) for Medical Laboratory personnel.

Skills, Knowledge & Abilities:
-Analytic ability to perform moderately complex tests, interpret findings, perform calculations, calibrate & troubleshoot instruments used.
-Ability to identify and evaluate clinical testing problems and to effect corrective action procedures and modifications.
-Manual dexterity and acuity necessary to prepare specimens, screen specimens, prepare solutions, and operate instrumentation and a computer.
-Ability to concentrate for long periods of time, utilize good judgment, work accurately under pressure and handle stress to met deadlines.
-Interpersonal verbal and written English language skills sufficient to exchange information with physicians and other colleagues.
-Work requires the ability to perform venipuncture techniques.
-Skill in the use of personal computers and related software applications.

Experience: Preferred but not required.

DAYS, 8 hour shifts with every 3rd weekend
About Lahey Health

At Lahey Hospital & Medical Center, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders

We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.

Join our team and our mission of excellence by applying today!
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