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Our Future Begins With You
Our Future Begins With You

As a health care organization, Lahey Hospital and Medical Center is committed to providing high quality, safe patient care. As an employer, Lahey is committed to ensuring a professional environment where every staff member is encouraged to excel. green decorative barWith a team approach to care, physicians and nurses at Lahey work side-by-side with allied health professionals, medical technologists, and administrative and support staff to deliver on our mission. Lahey encourages learning and growth at all levels, and we offer competitive salaries and benefits.

Dining Room Supervisor

Job ID 145360 Date posted 12/05/2017
Job Description

Responsible for overseeing the dining area and ensuring the proper table and seating preparation, assuring tables are set properly, cleared and served in a timely manner. Trouble shoots problems/concerns and may serve as a "hostess." Prepares dining room for meals by setting tables, folding napkins, filling water glasses and providing/refilling condiments as necessary. Helps to serve meals and clean the dining area as necessary.

Supervisory Responsibilities
1. Supervises all waitstaff personnel
2. In the absence of the Director of Food Services and Executive Chef, responsible for supervising all food service staff including dishwashers and cooks
3. Participates in the completion of the performance evaluations for waitstaff
4. Assists the Director of Food Service in the evaluation of staffing needs, the preparation of work schedules and time keeping duties
5. Meets with the food service personnel as needed to identify or correct problem areas and/or improvements of services
6. Assigns daily and weekly cleaning schedules

Dining Room Responsibilities
1. Ensures resident meal orders are taken in a timely manner with a positive attitude and delivered in a timely manner
2. Ensures the tables are set to include tablecloth and napkin placement, setting silverware and dishes, maintaining and setting condiments
3. Become knowledgeable with daily menu selections and provides this information to the resident
4. Become knowledgeable with individual resident dietary restrictions
5. Ensures bus buckets are used to clear tables and transport dirty dishes to dishwashing station separating glasses, china and flatware
6. Ensures all chinaware is stacked and handled properly and carefully to avoid breakage.
7. Oversees the cleanliness and organization of the dining room after meals in preparation for next meal by vacuuming, straightening chairs and tables, refilling condiments, folding napkins, wiping furniture down, etc.
8. Restocks dining room linen supply daily and wait station as assigned
9. Empties trash as needed
10. Responsible for changing daily menus and cleaning menu cover
11. May assists with re-directing residents to their seats as needed
12. Communicates to Director of Food Services dietary constraints not adhered to by residents, resident feedback and other pertinent information or observations regarding dietary and food service concerns

Kitchen Area Responsibilities
1. Assists in maintaining a clean kitchen and dining areas to include cleaning coffee station, microwave, small refrigerators and straightening cabinets and flatware bin
2. Responsible for picking up room service tray slips from kitchen door
3. Responsible for filling room service tray order and placing outside kitchen door for pick-up
4. Assists in the preparation of employee meals
5. Prepares salads on a daily basis
6. Completes and initials daily assignment sheets in a timely manner
7. Restocks refrigerators in kitchen and dining room
8. Performs similar and other related duties as required


A high school diploma or GED is preferred.
Requires the ability to communicate effectively in English both orally and in writing.
Requires the knowledge of proper table setting, serving and the ability to follow and enforce such procedures. The ability to maintain a calm, organized and efficient dining area and to assure prompt and courteous service is essential.


VARIABLEScheduled HoursFull time, 40 hours
About Lahey Health

Lahey Health Continuing Care works passionately to address the needs of frail and chronically ill adults, as well as those recovering from illness or injury through a series of services including home health, short-term rehabilitation, assisted living, adult day health and long-term care.

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