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As a health care organization, Lahey Hospital and Medical Center is committed to providing high quality, safe patient care. As an employer, Lahey is committed to ensuring a professional environment where every staff member is encouraged to excel. With a team approach to care, physicians and nurses at Lahey work side-by-side with allied health professionals, medical technologists, and administrative and support staff to deliver on our mission. Lahey encourages learning and growth at all levels, and we offer competitive salaries and benefits.
Access Representative, 16 hours, ERApply Now Job ID 144820 Date posted 09/21/2017
Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.
High School diploma or equivalent required. Advanced education preferred.
1-2 years experience in a healthcare setting, preferably in registration.
Typing speed 50 WPM, CRT experience, medical terminology.
Third party payor knowledge and insurance background required.
Excellent Customer Service Skills Scheduled Hours 16 hours per week, evening shift, various week days 5pm-9pm. Every other weekend & holiday required.