1) Non-Clinical Functions:
- Manages and communicates information through various processes including but not limited to use of computers, telephone systems, direct and indirect observations and documents in the medical record.
- Completes a quarterly review with the supervising physician on a timely basis.
- Complies with all policies and procedures as set forth by Lahey Clinic and all state and federal regulations.
- Meets all guidelines for continuing education/re-certification for continued practice in the department.
- Assists department in controlling expenses on an on-going basis and identifies areas of potential cost savings.
- Is alert to potential Quality Assurance/Continuous Quality Improvement (CQI) issues and actively participates in the problem solving process.
2) Patient Care Assessment
- Receives and triages telephone requests for information, appointments and/or medication renewals. Makes appropriate and timely decisions regarding the patients' complaint and/or request, utilizing clinical knowledge and skill to extract pertinent data.
- Obtains detailed history and performs comprehensive physical examinations, completes medical histories, physical assessment and differentiates normal results from abnormal findings. Identifies wellness and risk factors: communicates relevant data via dictation and/or provides complete, accurate written documentation in the patient's medical record. Obtains consents for total joint surgery and implements the study materials.
- Determines and orders necessary laboratory and diagnostic tests. Performs and interprets various diagnostic tests including blood tests, MRI, CT scans, EKGs, etc. Assists patients in areas other than the primary specialty including (but not limited to) recognizing the patients' mental and physical conditions, and initiates appropriate assistance from other health care professionals.
- Anticipates and intervenes on potential problems/complications before they occur and initiates protocols and therapeutic measures in collaboration with the physician and according to established standards of practice.
3) Patient Care Planning
? Develops and initiates the plan of care by collaborating with physician, other health care providers and family members. Provides counseling and education to both the patient and the family. Ensures treatment plan is individualized based on the patient and families level of understanding.
- Formulates desired outcomes specific to the individual patient problem/diagnosis and specifies interventions as appropriate. Prescribes, in collaboration with or at the direction of the attending physician, medications specific to the patient's diagnosis and level of medication tolerance and in accordance with Lahey Clinic policies and procedures.
- Reviews the plan of care on an ongoing basis and revises the plan as needed per patient's progress or lack thereof. In conjunction with the attending physician, researches medical protocols to determine an appropriate change in care plan.
- Identifies, coordinates and delegates as necessary, appropriate health care professionals to facilitate delivery of care, provides appropriate and timely communication with the attending physician.
4) Patient Care Implementation
- Actively involves the patient and family as appropriate in implementating the plan of care. Prioritizes care needs and ensures the appropriate availability and accessibility of treatment for the patient.
- Utilizes physical assessment skills on an ongoing basis to identify, communicate and document patient problems. Recognizes changes in mental and physical condition. Implements appropriate action based on assessment to ensure patient safety, well being and satisfaction.
- Anticipates potential emergency situations and performs appropriate treatment/intervention measures. Performs a variety of routine procedures to expedite patients' response to the plan of care.
- Assists with templating pre-operative planning for reconstructive operations.
- Performs first assistant function on orthopaedic cases as needed.
5) Patient Care Evaluation
- Participates in grand rounds as necessary to assure continuity and quality of care.
- Follows through on an achievement or lack thereof based on outcome evaluation. Provides appropriate and timely communication with attending physician.
6) Patient Care Documentation
- Provides thorough and accurate documentation in the medical record by documenting all pertinent data, therapeutic interventions, patient responses and any medical/surgical procedures.
- Ensures summaries include complete examinations, office visits, telephone conversations and testing requests.
- Ensures that all documentation is completed in a timely manner per Lahey Clinic policy.
7) Organizational Requirements:
- Maintains strict adherence to the Lahey Clinic Confidentiality Policy.
- Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
- Complies with all Lahey Clinic Policies. Complies with behavioral expectations of the department and Lahey Clinic.
- Maintains courteous and effective interactions with colleagues and patients.
- Demonstrates an understanding of the job description, performance expectations, and competency assessment.
- Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
- Participates in departmental and/or interdepartmental quality improvement activities.
- Participates in and successfully completes Mandatory Education.
- Performs all other duties as needed or directed to meet the needs of the department.
Physician Assistant: Graduate of an accredited Physician Program. Documentation of registration for next NCCPA Board administration or successful completion of NCCPA Board and maintainence of appropriate CME
Practitioner RN: Graduate of a Master's Program in Nursing. Maintain currency through Clinical Education Units.
Licensure, Certification, Registration:
Certification and current license to practice in the Commonwealth of Massachusetts.
DEA number and Mass Department of Public Health Division of Food and Drug Restricted Substances registration number as appropriate.
Written prescription privilege protocols signed by all attendings with whom the individual will be working.
Skills, Knowledge & Abilities: In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.
Good communication skills. Ability to interact effectively with medical staff , nursing staff, and other clinical and administrative colleagues as well as with patients and their families. Knowledge of clinical procedures and protocols. Demonstrated ability to maintain confidentiality and ability to provide appropriate emotional support.
Experience: Direct patient care experience (preferably to include in-patient care) prior to graduation and /or clinic experience while in program.
About Lahey Health
At Lahey Hospital & Medical Center, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders
We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.
Join our team and our mission of excellence by applying today!
How To Apply
Please apply directly online at http://www.lahey.org/careers. Use the Job ID number to quickly locate the appropriate job listing. Once you have located the desired job, click on the checkbox in the 'Select' column, and then click the 'Apply Now' button, located at the bottom of the screen. Please note you are only able to select 5 jobs at a time.
Lahey Colleagues please apply directly through Colleague Connection using your MR1 Login and Password.